Return Policy

All Sales Are Final

At NHFL, each collection is produced in limited quantities. To preserve the integrity of our releases and minimize unnecessary waste, all sales are final.

We encourage all customers to review product descriptions, measurements, and sizing information carefully before placing an order.

Damaged or Incorrect Orders

If you receive an item that is damaged, defective, or incorrect, please contact us within 7 days of delivery.

To help us resolve the issue quickly, include:

• Your order number

• A description of the issue

• Clear photographs of the item and packaging.

Claims submitted after 7 days of confirmed delivery may not be eligible for review.

If your claim is approved, NHFL may, at its sole discretion:

• Replace the item (if available), or

• Issue a refund if a replacement cannot be provided.

Lost or Stolen Packages

Once an order has been marked as delivered by the shipping carrier, responsibility for the package transfers to the customer. NHFL is not responsible for lost or stolen packages after confirmed delivery. If you believe your package was misdelivered, please contact the shipping carrier directly.

Order Cancellations

Orders begin processing shortly after they are placed. Because of this, cancellation or modification requests cannot be guaranteed once an order has been submitted.

Contact

If you have any questions before placing an order, please contact us through the Contact page on our website. We're happy to help ensure you purchase the correct item and size before checkout.